Shipping
How much is shipping?
Gift Cards
Shipped Daily via Royal Mail
- First Class - £2.25
- Second Class - £1.25
Gift Cards over £100 will receive Free 1st class Shipping
Meat Orders - Shipped on Wednesday’s via DHL Next Day delivery
Standard Shipping is £12
Orders over £100 = Free Shipping
*please note we cannot ship to the Highlands
View our Store Policies and Shipping Charge Terms and Conditions
When will my order be shipped?
Orders that contain only Gift Cards are sent via Royal Mail as soon as possible after the order is received. We have both First and Second Class Royal Mail shipping available.
Meat Orders are dispatched once a week on a Wednesday via Next Day Delivery. Orders must be received by midnight on Sunday to be shipped that week. Please note we use a Next Day Delivery service, but occasionally there can be delays and orders arrive the following day - don’t worry the wool cool packaging will keep your meat fresh.
I have a problem with my order
Items damaged in transit?
If your order arrives and the contents, or part of the contents have been damaged in transit, let us know which items have been damaged and we will replace the damaged items or offer a refund. Please email a photo of the damaged items and the packaging as you received it and your order number to weborders@blocknbottle.com
Incorrect items?
If we have sent you an incorrect item, please email weborders@blocknbottle.com and let us know your order number and which item is incorrect. We will either send you the correct item as soon as possible or alternatively we will refund the item. We will not charge you for the incorrect item.
Returns
Our Returns policy can be viewed here - https://www.blocknbottle.com/block-bottle-policies
Anything Else
If you have any other questions please do not hesitate to contact the team on weborders@blocknbottle.com.