Block & Bottle Policies

Return Policy

Returns will be accepted to the shop within 14 days of purchase providing they are returned in their original packaging and condition. Providing the customer has returned the item to the shop (14 Wellington Street, Gateshead NE8 2AJ) in its original condition and within 14 days of purchase, a full refund for the returned item will be provided minus any discounts. Block & Bottle cannot be held responsible for any damages once the item is in possession of the customer.


Terms of Service

Block & Bottle is the trading name of Block And Bottle Ltd, a limited company registered in England and Wales under company number 10117163. Our shop is located at 14 Wellington Street, Gateshead NE8 2AJ, and we can be contacted by emailing hello@blocknbottle.com or calling 0191 477 0599.
Block & Bottle operates www.blocknbottle.com and www.blocknbottle.co.uk (“the website”), and www.blocknbottle.com/shop(“online shop”). By using our website and online shop you indicate that you have accepted our terms of service and agree to abide by them. Block & Bottle reserves the right to make changes to the website or this disclaimer at any time. This does not affect your statutory rights as a consumer.

Age Restrictions
It is against the law to sell or supply alcohol to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old and you may be required to show valid photographic ID when you collect your order. If you are unable to show an acceptable form of ID on collection you will not be permitted to collect the order. Please note - If alcohol has been purchased, the person who placed the order must also be the person to collect the order.

Purchases
All purchases made via the online shop are for collection only, no delivery service is offered. All orders must be collected from the shop located at 14 Wellington Street, Gateshead NE8 2AJ. In order to collect any purchases please bring the order number and payment card used to make the purchase. Purchases will be held for 14 days after the order is received. If the product is not collected after 14 days, the value of the product will be refunded to the purchase card and the product will be made available for resale.
All items remain the property of Block and Bottle Ltd until payment has been received in full and the product has been collected.
If a product is only available on a limited number per customer basis, this is the total number available to each customer in store and online. If a customer is found to have made multiple purchases to exceed this limit, the value of the item(s) purchased will be refunded and the product made available for resale.


Privacy Policy

By registering on our website or placing and order you are consenting to Block and Bottle Ltd using your personal data for fulfilling any orders you place, or sending you marketing material (if you have given us permission). Block and Bottle Ltd will record, maintain and update any personal information that is collected as a result of your registration or any orders your place. Website data is held and processed on the Squarespace. We will never share or disclose your information unless legally required to do so.

We use cookies on this website to personalise your experience and to enable you to use our online shop, if you haven’t accepted cookies within your browser you may be unable to complete your purchase.

If you want to hear about all the latest happenings at Block & Bottle and sign up to our mailing list, we will hold and use your details to send you our newsletter to keep you informed of things happening at Block & Bottle. We will hold this information until you withdraw consent. Personal data of subscribers will be transferred to and processed by Mailchimp.

We use CCTV recording devices at Block & Bottle (14 Wellington Street, Gateshead, NE8 2AJ). This is for the sole purpose of crime and prevention and will only be share or disclosed if we are legally required to do so.